Frequently Asked Questions
General
Do you carry brass for specific calibers?
We carry brass casings for all calibers. If we are out of stock of the casing desired then please sign up for the notifications. You will receive an email when your casing comes back in stock.
Are your casings new or once-fired?
Our casings are once fired. If we decide to sell a new product then that will be disclosed. We can not guarantee that all of our casings are once fired. What we can say is that the casings we do receive are mostly from indoor and military ranges. These types of ranges only allow for new rounds to be shot. If someone brings ammunition that has been reloaded then we can not detect what casings are once fired or previously been reloaded
How do you ensure the brass casings are free of defects?
Our sorting machines and hand sorting techniques ensure your brass has 100% functionality in the firearm’s that they are used in. We don’t cut corners, use tricks or gimmicks in our process.
Do you perform any cleaning or polishing on the brass?
We do offer a cleaning and a polishing on select casings. Please email or call for more information.
Are there discounts available for bulk orders?
We do offer discounts on multiple orders and for larger bulk orders. If you are looking to order more than 400 pounds or a full 55 gallon drum of a casing then please email or call us directly.
What are the minimum order quantities for bulk purchases?
A minimum bulk order purchase is 200 pounds.
If mixed, how is the brass sorted and packaged?
If you are ordering more than one caliber then all similar calibers will be separated in mylar bags and placed in a box to be shipped.
Are there options for custom sorting?
Custom sorting is an option but needs to be discussed with staff. You will need to email or call us directly.
Are there resources available for beginners in reloading?
Mojo Precision offers the option to join the United States Reloading Association (USRA). This allows reloaders the resources to gain knowledge on everything related to reloading ammunition.
Do you offer any safety information related to reloading?
Mojo Precision offers the option to join the United States Reloading Association (USRA). This allows reloaders the resources to gain knowledge on everything related to reloading ammunition.
Is it possible to request specific headstamps or manufacturers?
You can request a special sort of casings. This will incur an extra cost. You will need to contact us directly by email or phone to discuss specifics.
Do you offer custom processing, such as depriming or resizing?
We offer fully processed 223/5.56, 300 Blackout, and 9mm only. That includes depriming and resizing the casings
Do you offer financing or payment plans for large orders?
We do not offer financing but in certain instances we will offer payment plans. This needs to be determined by ownership. Email or call inquiries to salea@mojoprecision.com 702.239.6191.
Are there any additional fees for certain payment methods?
The only fees added to payment are the delivery fees.
What is the best way to contact you for support?
The best way to contact support is to email us at sales@mojoprecision.com or call 702.239.6191
Do you have a satisfaction guarantee for your products?g?
Our sorting machines ensure your brass has 100% functionality in the firearm’s that they are used in. We don’t cut corners, use tricks or gimmicks in our process. Mojo Precision LLC sorted brass is 100% guaranteed to meet your every requirement or you get your money back.
Top Questions Asked by Ammunition Manufacturers
Do you offer brass for different calibers?
We offer over 100 different calibers of brass.
Are your brass casings available in both new and once-fired options?
We mostly offer once fired brass. There are times when new brass is available.
How do you ensure consistency and reliability in your products?
Our sorting machines ensure your brass has 100% functionality in the firearm’s that they are used in. We don’t cut corners, use tricks or gimmicks in our process. Mojo Precision LLC assorted brass is 100% guaranteed to meet your every requirement or you get your money back.
Are your brass casings tested for defects or imperfections?
Defects and imperfections are hand sorted out by professionals.
What is the minimum order quantity for custom orders?
A minimum retail order is on a per caliber amount. One retail order can be as low as 100 pieces and go to 500 pieces for one order. The maximum order for retail is up to 10 orders or more. Bulk orders are available on select calibers. The minimum order for bulk is 200 pounds for one order. The maximum is 3 orders. Wholesale orders are also available on select calibers. The minimum order is 1/55 gallon drum. The maximum is set by ownership. Wholesale orders need to be discussed by ownership by phone or email.
How long does it take to fulfill a custom order?
Every custom order is different. This needs to be discussed with ownership or staff.
Do you offer volume discounts for large orders?
We offer discounts for retail, bulk, and wholesale orders. Retail orders have discounts applied to the amount you purchase. The more you buy the bigger discount you receive.
Do you have a satisfaction guarantee for your products?
Our sorting machines ensure your brass has 100% functionality in the firearm’s that they are used in. We don’t cut corners, use tricks or gimmicks in our process. Mojo Precision LLC sorted brass is 100% guaranteed to meet your every requirement or you get your money back.
Are there any special pricing options for frequent or repeat customers?
We offer special pricing for customers registered to the United States Reloading Association (USRA). These members receive discounts and special pricing on all Mojo Precision products along with many other benefits to reloaders.
Do you offer international shipping?
We do not offer international shipping.
What is the typical turnaround time for order processing and delivery?
We know that shipping has been taking extra time. We estimate delivery in 5-10 days and most orders are processed in 48 hours. If your product is on backorder then it may take more time to receive. This is on a per order basis.
What is the process for returning defective or unsatisfactory products?
The return needs to be evaluated. This will include pictures and explanation why the product needs to be returned.
Are there any restocking fees or conditions for returns?
There are no restocking fees for returns. The only condition is that the return is justified. This will include pictures and explanation why the product needs to be returned.
Are there specific conditions or environments to avoid?
Reloaders should keep 3 things in mind when storing their brass casings. First and most importantly is safety. You need to keep your brass stored in a secured and locked location away for children or any other persons that you do not want access to ammunition. This especially goes for loaded rounds. Secondly, you need to keep your casings away from any moisture or humidity. This may corrode or weather your brass. Last is the temperature you keep your brass. Exposing your brass to very high then very low temperatures can distort or even crack your brass. This is very important in brass that has already been reloaded. A dramatic rise or drop in temperature can affect the powder in the casing as well as the casing itself.
What cleaning methods do you recommend?
We recommend using a soap that is specialized for cleaning brass casings and water solution. This is added to a vibrating cleaning machine. After the brass is cleaned it needs to be dried and polished. This is done by placing the brass in a rotating machine filled with polish and media. This makes the brass clean and ready to be reloaded.
Are these services included in the price, or are they an additional cost?
Polishing and resizing are included in the price of our fully processed products. We can offer a cleaning and polishing of select casings. This needs to be discussed with staff and will incur an extra cost.
How do these services impact the lead time for orders?
Lead time for these types of orders all determines if we have the product in stock. If we do have the product in stock the normal lead time is pursued.
Can you provide testimonials or references from satisfied customers?
Google reviews have plenty to choose from
Do you offer any guarantees or warranties on your products?
Our sorting machines ensure your brass has 100% functionality in the firearm’s that they are used in. We don’t cut corners, use tricks or gimmicks in our process. Mojo Precision LLC sorted brass is 100% guaranteed to meet your every requirement or you get your money back.
What are your hours of operation for customer service?
Customer service is available Monday-Friday 9am-5pm. The best way to contact support is to email us at sales@mojoprecision.com or call 702.239.6191
Do you provide technical support for reloading issues?
We do offer some technical support for reloading issues. This is on a per case issue. Reloading ammunition is very dangerous and customers should adhere to all guideless, rules, and regulations. Reloaders must be very well versed and highly educated in the reloading process. Mojo Precision LLC will not be held responsible for any issues that pursue.